1. Customer Support
  2. Security and Privacy

Are my AVATOUR Sessions Secure?

Yes. Avatour uses industry-standard encryption for all visual and auditory content. See below for more information.

  • Web connections are delivered over HTTPS.
  • All data that is persisted (including email addresses, account information, and session logs) is encrypted in transit and at rest, using AES-256 / SHA-256.

  • All 360° video streams from the Avatour Host app are encrypted in transit using HTTPS or RTMPS, and require token-based authentication for user access.

  • All p2p voice and webcam video is encrypted with SRTP.

  • In some situations, some real time p2p telemetry data is sent unencrypted over UDP. This information is not sensitive, is not personally identifiable, and is limited to the following:

    • QoS of each participant (frame drops, buffer levels, delay) are shared unencrypted

    • Viewport Orientation / participant or region of interest

    • Synchronizing Avatars, Hands, Laser pointer

    • Application defined command and control (for eg mode switch)