What are the network requirements for AVATOUR?

Successfully hosting an AVATOUR session requires certain capabilities on your local network, including bandwidth availability and certain open ports.

Bandwidth Requirements

AVATOUR dynamically manages the uplink bandwidth used, subject to the settings in the Avatour Host app as well as real-time network conditions. 

We recommend a minimum of 6mbps uplink for the Host side, and the same downlink for the Guest side. With this bandwidth available, the default Host app setting of 4mbps can be reliably accommodated.

When more bandwidth is available, the Avatour Host app may be set to a higher target bitrate to enable higher quality, up to 10mbps.

If less than 6mbps uplink is available, set the target bitrate in the Avatour Host app to a value that is below your measured available bitrate. This will reduce or eliminate the need for the app to adjust its bitrate on the fly, avoiding interruptions in service.

Port Requirements

Accessing an AVATOUR session as a guest from behind a hard firewall or enterprise network requires that you work with your IT/ network administrator to open the following ports in your OS or router’s firewall settings.

 

Hostname

Hostname/ DNS

IP / Protocol

Port

 Signaling Server

webrtc.imeve.com

52.9.97.68  (TCP)

443 (TCP)

TURN server (AWS)

turn.avatour.live

13.48.146.220 

52.196.249.98 

443 (TCP)

Twilio TURN servers global.turn.twilio.com  

3478 (UDP/TCP)

443 (UDP/TCP)

CDN ingest locations 

Geo-loadbalanced low latency CDN with multiple edge servers across the globe

Any IP 

1935 (TCP)

Edge Cloud Processor

repeater.avatour.live

13.48.201.126

18.179.109.98

443 (TCP)

Name Server

ns.photonindustries.io

20.54.217.218  

20.48.71.78

52.142.36.3

443 (TCP)

Master Server

azeu707-master.photonindustries.io

52.148.217.242 

443 (TCP)

Game Server

azeu707-game.photonindustries.io

52.148.216.243 

443 (TCP)

Chat Server

azeu707-chat.photonindustries.io

52.148.221.13 

443 (TCP)

Name Server

ns.photonindustries.io

20.54.217.218  

20.48.71.78

52.142.36.3

5058 (UDP)

Master Server

azeu707-master.photonindustries.io

52.148.217.242 

5055 (UDP)

Game Server

azeu707-game.photonindustries.io

52.148.216.243 

5056 (UDP)